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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. What is an accurate description of HP OfficeJet Pro print quality?

A) Excellent photo quality with adequate performance for text and graphics
B) The same print quality in every way that HP LaserJet Pro printers and MFPs provide
C) The same print quality as any other inkjet printer on the market
D) High-quality, water resistant results that resist fading and smearing, even from using highlighters

2. Which feature is unique to HP flow MFP over non-flow HP MFPs?

A) Automatic document feeder
B) Single-pass, double-sided scanning
C) Full-size, pull-out keyboard
D) HP ePrint

3. What is an effective way of choosing HP imaging and printing products for a customer?

A) Match product features to the customer's needs to improve the way they work.
B) Offer free training when selling HP imaging and printing devices.
C) Sell products that offer the most functionality to fit within the customer's budget.
D) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

4. Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?

A) Because mobile workers use traditional scanners more often
B) Because mobile scanners are less expensive than MFPs are
C) Because the market for network scanners is saturated
D) Because mobile scanners use less energy than other scanners do for the image quality they provide

5. What is a customer giving up when choosing non-HP supplies for use in HP printing
devices? (Select two.)

A) Input and output capacity
B) HP's promise of discounts on future purchases
C) Printing speed
D) HP's promise of durability and reliability
E) HP's promise of industry leading print quality

Solutions: