ISEB Foundation Certificate in Business Analysis : BH0-013

Pass BH0-013 Exam Cram

Exam Code: BH0-013

Exam Name: Foundation Certificate in Business Analysis

Updated: May 30, 2026

Q & A: 160 Questions and Answers

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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

A) As a one-to-one between Department and Employee.
B) As a one-to-many between Department and Employee.
C) As a many-to-many between Department and Employee.
D) As (8..100) at the Department end of the relationship.


2. Which of the following statements is TRUE?

A) Improving the business process is concerned with removing problems identified in the AS-IS process.
B) Introducing bottlenecks is an important principle of business process re-design.
C) Processes cannot be improved by changing the sequence of activities alone.
D) It is not permissible to show decision diamonds on a swim-lane diagram.


3. Which category of activities should be identified first when developing a 'Business Activity Model' (BAM)?

A) Doing.
B) Enabling.
C) Monitoring.
D) Planning.


4. Which of the following is NOT one of the perspectives considered by the 'Balanced Business Scorecard'?

A) Competition.
B) Financial.
C) Customer.
D) Learning and Growth.


5. Which of the following diagrams explicitly shows the sequence of tasks?

A) A business activity model.
B) A swim-lane diagram.
C) A class model.
D) A use case diagram.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: B

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