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HP Selling HP BSM Solutions Sample Questions:

1. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a single pane of visibility for complex, virtualized, and cloud environments
B) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
C) supports Heads-up Display (HUD) for multi-monitoring technology
D) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"

2. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) proactively enforcing policy and compliance reporting
B) providing faster mean time to resolution (MTTR)
C) end user monitoring to track business service levels
D) providing cross-domain visibility of IT infrastructure events to remove duplication
E) improving consistency in application testing

3. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Does duplication of error tracking efforts slow the time to resolve problems?
B) How are you tracking financial expenses in a siloed infrastructure?
C) Do you know when an application or service will be ready for deployment into the production environment?
D) Are you able to monitor native iPhone Mobile applications end-to-end?

4. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
B) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
D) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

5. Which key customer persona is most likely associated with and involved in Application Performance management?

A) Chief Marketing Officer
B) Quality Assurance Director
C) Director of Operations
D) Senior Project Manager

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