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Salesforce Certified Slack Consultant Sample Questions:

1. You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A) The channel is public but in a workspace that not all users belong to.
B) The users have accidentally filtered their search results.
C) The channel is private.
D) The users have not enabled Slack Connect.

2. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
B) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
C) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
D) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.

3. Your client has placed you in charge of enabling their 4000 users on Slack basics. After delivering live training, you receive a handful of questions about Slack notifications in the #slack-training channel.
What is the best approach to providing a direct response to users?

A) Share a link to the relevant Slack Help center article in the #slack-training channel and mention the users who asked questions.
B) Post answers to the questions in the #slack-help channel with an @here mention.
C) Send a direct message (DM) to each user with the answer and encourage everyone to ask you for more info directly.
D) Copy and paste the text of the help center into your training channel and pin the post.

4. Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?

A) Set up only SSO before launch and evaluate if SCIM is necessary after launch.
B) Set up both SSO and SCIM before launch.
C) Set up only SSO ahead of launch.
D) Set up only SCIM before launch. SSO can be set up after launch.

5. What is the Slack best practice for managing client engagement and collaboration in projects?

A) Create a Slack Connect channel that connects all team members for project collaboration.
B) Add clients to your Slack instance as guests to work together in one channel.
C) Encourage use of email because the client may be new to Slack.
D) Only add project team members to the Slack Connect channel when they request to be added.

Solutions: